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We want to ensure you are just as excited about your new ALANNA DAWN products as we are. If for some reason they don't 'suit' your needs we gladly offer exchanges for a different size or for a store credit you can use to shop around on our site! We do not offer returns for refund. We only allow returns for items that are unworn, unwashed, and free of damages. Return requests must be submitted and shipped within 14 days of purchase to be eligible.


We do not offer any returns on discounted products as these were acquired for a stellar deal. Returns are eligible for store credit or size exchange within 14 days of order date. For US orders, please request a return HERE and ship back to us by using prepaid return label within 14 days of ordering. Once we receive your shipment, we will inspect the item(s). If items are worn, stained, damaged, or missing tags, they will not be eligible for return and will be sent back to you. Please allow 2-6 business days from date of delivery for your return to be processed. If you have requested a size exchange, we will send out your new requested size to the address noted on the return request. 

Please note, if you request a size exchange they are product availability dependent and we cannot guarantee that we will have your requested exchange size available upon processing. If the size requested is no longer available we will issue a store credit for the return item which can be used towards anything on the site and never expires. If you have requested a return for store credit we will issue a credit for the amount paid for your item and send credit details via the email address associated with the order. This credit can be used towards anything on the site and never expires until fully used!


For international returns please email us at for details. 


By placing an order on, you are agreeing to our Returns and Exchanges Policy.

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